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University of Dayton Magazine

Day in the Life: Helping UD compute

3:26 PM  Apr 11th, 2013
by Dana Clemens '13

With the simple press of a button, UDIT can fix all your problems. Computer problems, that is.

The University of Dayton Information Technologies (UDIT) is a widely used university service.  The computer business is here to help remove viruses, add software, update computers, fix projectors, help with mobile apps, and fix anything else computer related.

Clayton Kindred, a senior at UD who doubles as a student manager at UDIT, can testify to how busy the company is.

“We help out with about 50 or 60 computers per week, so we do 10 to 15 per day,” Kindred said.

Sophomore Kaitlin Knife agrees that they are always working on something. “If we are not working on a computer, we are making phone calls or training for a new update,” she said.

Not only are they swamped at work, but their personal lives are busy as well.  Most of the workers double as full-time students.

“If you want to balance work and school, you really have to stick to your schedule,” Knife said.

The two student computer whizzes claim that there is no real typical day at UDIT. Most days, they deal with several computer problems. Others, they make classroom calls to fix software. And some days have a little bit of everything, including computer crises.

“The worst part about the job is when I have to tell someone that there is no help for their computer. That it is just dead. And of course, this seems to happen when it is crunch time during finals week,” Kindred laments.

But there are more funny stories than sad ones at UDIT. The workers said they will sometimes find dead animals in the desktop computers including frogs, rats and bugs. They also tend to see a lot of personal “TMI” information while cleaning out the systems.

Even though these computer whizzes are always busy with work and school, they are happy to help.

“I love my job,” Kindred said. “I wouldn’t want to be doing anything else.”

A UDIT worker helps a student with her computer problems.

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